Frequently asked questions
How do I make an appointment?
Please contact 07307193549.
If answer machine is on please leave a message and I will return your call.
Otherwise you can email an enquiry at firstname.lastname@example.org.
Where will the treatment take place?
Your Life Physiotherapy does not operate from a clinic. I will travel to your home, or if appropriate your place of work, to carry out assessment and treatment.
I have a mobile treatment couch should the assessment require you to lie down but often the majority of an assessment can be carried out in standing or sitting.
If the assessment is being carried out at home then it will be conducted in a living space rather than a sleeping space; unless the client is unable to leave the bed or the functional goals require assesment of bed transfers.
The space should be clear enough to allow both clinician and client to move freely and where possible pets should be kept out of the area during assessment and treatment.
If sessions are to take place in public spaces or at sports facilities then further discussion around any additional costs or permissions needed will be discussed prior to the session.
What will happen on the initial assessment?
During the initial assessment you will be asked to confirm your personal contact details and date of birth as well as contact details for other relevant professionals such as your GP.
You will then be asked a series of questions about your general health as well as your current problem. These questions are a vital part of screening and of diagnosis and we appreiciate your co-operation in answering these questions.
I will then carry out both an observation and physical assessment. This may include looking at your posture, walking and movement of both affected and unaffected areas of your body.
The assesment may include hands on assessment of the area of concern and adjacent areas in order to form a diagnosis. Assessment of sensation, muscle power and range of movement may be undertaken as well as any relevant objective tests.
Prior to any intervention there will be explanation what will happen and why and informed consent will be obtained in order for assessment to take place. I am unable to provide a chaperone for assessment but am happy for a friend or relative of the client to be present if the client wishes.
How do I pay?
Payment will be taken at the end of each session. Payment can be made by cheque, cash or bank transfer.
If payment is made by bank transfer I would appreciate if payment can be made within 7 days of the appointment. Delayed or failure to pay will result in future appointments being postponed until payment is made.
How often will I be seen and how many sessions will I need?
This is entirely dependent on your needs and how much support you need. There is no limit to treatment sessions unlike in the NHS. However, as part of being a responsible clincian if at any point it is felt that a goal may not be achievable I will inform you of this and future input can then be discussed in an open manner.
I endeavour to have a working relationship with my clients, where all goals will be discussed prior to treatment and progress towards these goals will be regularly reviewed. Effective goal setting will help me to advise on how many sessions may be required. However, this is flexible and may change during the course of treatment dependent on progress.
What treatments are carried out?
Treatment may consist of supervised exercises, lifestyle advice, health education and exercise programmes for you to do independently. Treatments may also include pilates approach exercises where appropriate.
In order for you to improve an element of self motivation and participation is required. In this way improvements will be sustained and functional.
Manual treatments such as joint and soft tissue mobilisation, as well as hands on facilitation of normal movement patterns may also be carried out. In some cases adjuncts such as taping may be used. Any hands on treatment will be explained fully and consent saught.
If you prefer to have a chaperone present for any of the assessment or treatment please let me know. I am unable to provide a chaperone but am happy for a friend or relative to observe a treatment if you prefer.
What if I need to cancel an appointment?
I understand that there may be a need to cancel an appointment. However, I would appreciate as much notice as possible prior to cancellation.
If more than one cancellation occurs with less than 24hrs notice then a charge may be incurred.
If a client is not in at the pre-arranged visit time but has not informed the clincian of a change to the appointment, then the full cost of the appointment will be invoiced.